Privacy Policy

Last Updated: [Insert Date]

Welcome to Roxy Store (uswavesurfer.com), where your kiteboarding adventure begins! As fellow riders, we understand the importance of trust when shopping for your gear. This Privacy Policy explains how we collect, use, and protect your personal information, just as we protect your payment details with military-grade encryption.

1. Information We Collect

When you shop with us for your kiteboarding essentials, we collect:

• Order Information: Your name, shipping address, email, phone number, and payment details when you purchase foil boards, kites, or accessories
• Account Information: If you create an account, we store your login credentials and preferences
• Communication Data: Emails or messages sent to our rider crew at [email protected]
• Technical Data: IP address, browser type, and device information to improve your shopping experience
• Usage Data: How you navigate our site, similar to tracking wind patterns for the perfect session

2. How We Use Your Information

We use your data to make your kiteboarding shopping experience as smooth as a perfect downwinder:

• Process orders for your twintips, foil gear, or wetsuits
• Provide customer support from our rider crew
• Improve our website and product offerings (like optimizing our Build A Bar Workshop section)
• Send order confirmations and shipping updates
• Prevent fraud and enhance security, because we protect your data like we protect our gear
• With your consent, send newsletters about new kiteboarding packages or promotions

3. Data Sharing & Disclosure

We treat your information like precious kiteboarding equipment – we don’t share it unnecessarily:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, similar to passing the kite to another rider

We never sell your personal information to third parties.

4. International Data Transfers

While we ship globally (except some Asian and remote areas), your data may be processed outside your country. We ensure all transfers comply with data protection laws, just as we ensure your gear meets safety standards.

5. Data Security

We secure your data like we secure our kite leashes:

• Military-grade encryption for all transactions
• Regular security audits of our systems
• Never storing complete payment details on our servers
• Secure protocols for data transmission

6. Your Rights

You have control over your data, just like you control your kite:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data under certain conditions
• Restriction: Limit how we use your data
• Objection: Opt-out of marketing communications
• Portability: Request transfer of your data to another service

Contact [email protected] to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies like we use wind meters – to measure and improve performance:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us understand how riders use our site
• Marketing Cookies: With consent, for personalized ads about kiteboarding gear

Manage cookies through your browser settings or our cookie consent banner.

8. Children’s Privacy

Our gear is for riders of appropriate age. We don’t knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy like we update our gear – to improve performance. Significant changes will be announced on our website.

Now that you’re informed, get back to what matters – planning your next kiteboarding session!