At Roxy Store, we understand that when you order new kiteboarding gear, you’re not just buying equipment – you’re gearing up for your next water adventure. That’s why we’ve streamlined our delivery process to get your premium gear to you as quickly and reliably as possible, whether you’re in Sacramento or halfway across the globe.

Global Delivery with a Local Touch

Based in Sacramento’s vibrant watersports community but serving riders worldwide (excluding some Asian and remote regions), we combine international shipping expertise with the personal care of a local shop. Our team of active riders processes every order with the same attention to detail we’d want for our own gear.

Your Shipping Options

1. Standard Shipping: Fast & Trackable

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal when you need your new twintip, foil board, or control bar quickly. Includes full tracking and reliable service from our trusted carriers.

2. Free Shipping: Budget-Friendly

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: FREE on orders over $50

Perfect for larger orders of kiteboarding packages, wetsuits, or when you’re stocking up on accessories. A great way to save while still getting quality shipping service.

What to Expect After You Order

  1. 1-2 Day Processing: Our Sacramento team carefully prepares your kiteboarding gear for shipment. Demo and closeout items undergo the same quality checks as new products.
  2. Shipping Notification: You’ll receive tracking information the moment your foil board, inflatable kite, or other gear leaves our warehouse.
  3. Transit Updates: Depending on your carrier, you’ll receive updates as your package makes its way to you.
  4. Delivery: Your gear arrives ready for your next session – whether that’s wave chasing with your new surfboard or testing hydrofoil technology.

Our Hassle-Free Return Policy

Not completely stoked with your purchase? We get it – sometimes gear needs to be tested on the water to know if it’s right for you. Return any item within 15 days of delivery for a full refund or exchange.

Why Roxy Store Delivers More

  • Rider-Tested Packaging: We know how to protect fragile foil boards and sensitive kite hardware during transit.
  • Global Experience: Years of shipping kiteboarding equipment worldwide means we understand international customs requirements.
  • Local Knowledge: Our Sacramento roots mean we appreciate both the urgency of getting gear for local conditions and the patience needed for international shipments.

Have specific delivery questions about your next kite, wing, or board? Our rider crew is here to help at [email protected].

Roxy Store – Delivering your passion for watersports, one package at a time.